Terms of Service
Last updated: 2026-07-16
1. The service
footr provides centralized email signature management for Microsoft 365: an administration portal where the organization creates signature templates and rules, and an Outlook add-in that inserts the right signature when an email is composed.
2. Accounts and authorization
The service requires that an authorized administrator in the customer organization grants access to the organization’s Microsoft 365 directory (Admin Consent). The customer is responsible for who is given administrator access to the portal.
3. Customer data
The customer owns its signature templates, rules and other content. footr receives the rights required to store and process the content in order to deliver the service, and no other rights.
How data is stored, where and for how long is described in the privacy policy and on the security page.
4. Intellectual property
footr owns all intellectual property rights to the Service, including software, source code, design and trademarks. The customer may not copy, modify, decompile or otherwise attempt to extract the source code of the Service. The customer’s own content (section 3) is not affected by this section.
5. Acceptable use
The service may not be used to attempt to access other organizations’ data, to circumvent technical restrictions, or to distribute harmful content through signatures.
6. Availability and support
The Service is normally provided around the clock. footr strives for high availability but guarantees no specific uptime (SLA) unless separately agreed in writing.
Support is provided by email (support@footr.app) on Swedish business days 09:00–17:00 (CET). Troubleshooting begins within one (1) business day.
7. Pricing and payment
The fee for the Service is set out in the price list in force at any given time or in a separate agreement. Invoicing is annual in advance with payment terms of 30 days net. Late payments accrue interest under the Swedish Interest Act.
footr may adjust prices with sixty (60) days’ notice.
8. Limitation of liability
footr is not liable for indirect damages, consequential damages, loss of production, loss of profit, or damages caused by interruptions in third-party services (e.g. Microsoft 365).
footr’s total and aggregate liability for damages arising in connection with this agreement is limited to an amount equal to the fees paid by the Customer for the Service during the twelve (12) months immediately preceding the event giving rise to the claim. This limitation does not apply in cases of intent or gross negligence.
9. Force majeure
Neither party is liable for failure to perform its obligations where performance is prevented by circumstances beyond the party’s reasonable control, such as natural disaster, war, labor dispute, government action, or widespread outages of internet or cloud infrastructure. Obligations resume once the impediment has ceased.
10. Personal data processing
footr processes personal data on behalf of the Customer in accordance with the Data Processing Agreement (DPA), which forms an integral part of these terms. The allocation of roles is described in the privacy policy.
[GAP: A DPA under Article 28 GDPR is being prepared and will be published here. Until then, a draft is available on request.]
11. Termination
The agreement runs until terminated. Either party may terminate with three (3) months’ notice.
Upon termination, the organization’s templates, rules and account details are permanently deleted, and the customer revokes the service’s directory access in its own Microsoft environment; footr provides offboarding instructions. No data export is offered after the agreement has ended — content to be retained should be copied from the portal before the end date.
12. Changes to these terms
footr may update these terms. Material changes are announced to the Customer’s administrators at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the new terms.
13. Governing law
Swedish law applies to this agreement. Disputes arising in connection with the agreement shall be finally settled by Swedish courts, with Varberg District Court as the court of first instance.